If you need support, click here to go directly to our support page, where you can find common services and helpful tips. If you need to contact us directly, you can reach us through the options below.
1. Workingtime:
Available Hours:
Monday to Friday: 9:00 AM – 6:00 PM (China Time)
Weekend: 10:00 AM – 2:00 PM (China Time)
Office: XueXiangHuaYuan Bantian Longgang shenzhen .China
2. Contact Us via Website Messaging:
Customer Support Hours:
Sun – Thu 10:00 PM – 6:00 AM (US Eastern Time). Feel free to reach out to us anytime. We will response asap when we get message.
3. Contact Us via Email:
General Support:
support@protravelhumidors.com
We will respond to your inquiry via email within 24 business hours. Your information is used solely to resolve your request and will not be shared with any third parties. For immediate assistance, please include your order number if applicable.